Privacy Policy

At GW Manila, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.gw-manila.online) and use our services.

1. Information We Collect

We collect various types of information to provide you with a seamless shopping experience. This includes:

  • Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, and shipping address.
  • Payment Information: We collect payment details, including credit card numbers, through secure third-party payment processors. We do not store credit card details on our servers.
  • Device and Usage Information: We collect information about how you access and interact with our website, including your IP address, browser type, operating system, and browsing activity on our site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to improve your user experience, track orders, and remember preferences.

2. How We Use Your Information

The information we collect is used to:

  • Process Orders and Deliver Products: We use your personal information to process transactions, provide updates on your order status, and arrange for shipping and delivery.
  • Improve Our Services: Usage and device information help us analyze site performance and optimize the user experience on our website.
  • Personalize Your Experience: Cookies and other tracking technologies help us remember your preferences and display relevant products and offers.
  • Send Marketing Communications: With your consent, we may use your contact information to send promotional emails, special offers, and news about GW Manila products and services. You may opt out at any time.
  • Prevent Fraud and Ensure Security: We use your information to prevent fraud and protect our site and users from malicious activities.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with trusted third-party providers who help us operate our website, process payments, and deliver products. These providers are bound by confidentiality agreements.
  • Compliance with Law: We may disclose your information if required by law or in response to legal requests to protect the rights and safety of GW Manila, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership as part of the business operations.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember preferences and analyze site traffic.

  • Types of Cookies We Use: Session cookies (temporary) and persistent cookies (stored on your device).
  • Managing Cookies: You can control or disable cookies through your browser settings. Note that disabling cookies may impact certain features on our website.

5. Data Security

We are committed to safeguarding your information. We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

  • Encryption: We use SSL (Secure Socket Layer) encryption for transactions to keep your data secure during transmission.
  • Restricted Access: Only authorized personnel have access to your personal information on a need-to-know basis.

Despite these efforts, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access, update, or correct your personal information through your account settings or by contacting us.
  • Data Portability: You have the right to request a copy of your personal information in a commonly used electronic format.
  • Deletion: You can request that we delete your personal information, subject to legal and operational obligations.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails by following the link at the bottom of our emails or by contacting us.
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7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to remove the information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated to you directly. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: support@gw-manila.online
Phone: +63 9682357650

Thank you for trusting GW Manila with your personal information!

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